At CourtAvenue, the Client Services team thoughtfully identifies our client’s problems and works strategically and thoughtfully to produce measurable world-class results with transformative impact. The Account Director fosters product excellence and focuses on building credible and enduring client relationships centered on shared values and goals.
A CourtAvenue Account Director manages and shapes strong relationships with our clients by guiding them with a strategic understanding of their brands, business, and customer needs while implementing state-of-the-art industry best practices and digital innovations for maximum results.
At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.
Client Focus & Leadership
Successfully manage and organize the day-to-day agency performance and client relationship | Help clients identify both strategic business problems and opportunities while serving as a trusted partner in effective solution implementation| Develop account plans, engagement strategies, and applicable client proposals based on CourtAvenue capabilities and best practices | Provide clear communication and key client objectives to all team members with specific performance measures in place to assure maximum alignment with client goals| Serve as the resident expert in the client’s field speaking clearly to the competitive playing field, products, services, trends and digital positions within the industry
Team Management & Growth
Champion cohesive team environments that are open and collaborative with the ability to create energy and excitement around ideas | Pull integrated activities together across agency partners, departments, and disciplines to move client business through production to launch | Assess and recommend successful strategies for building efficiencies, streamlining operations and enhancing the value of the agency to the client | Mentor and develop direct reports focusing on strategic and interpersonal growth while identifying employee goals and conducting effective performance reviews
Pay sharp attention to detail to ensure agency work follows digital marketing best practices and leading technologies
Professional manage a variety of engagements while being held accountable for deliverables that are on-time, on-budget, and of maximum value for client growth
QUALITIES AND CHARACTERISTICS
Extensive experience in running large accounts, working with senior stakeholders, and successfully organizing, managing, and delivering a diverse range of innovative projects
Strong background in digital and performance marketing or brand consultancy environment
Automotive experience preferred
At least ten years of marketing or advertising experience
Proven track record of structuring, leading, and developing complex client relationships while communicating effectively across functional teams
Entrepreneurial attitude partnered with a strong business acumen; ability and drive to bring people together, create energy around ideas, and recommend actionable strategies
Intuitive and perceptive, with outstanding communications skills; comfortable and confident in strategic discussions and presentations to clients and stakeholders
Excellence in organization and management; conscientious, and skilled at solving issues at all project levels while supporting colleagues and clients
CourtAvenue is a portfolio of digital transformation companies that utilizes data, machine learning and emerging technologies to build powerful relationships between brands and consumers.