Warehouse Fulfillment Operations Manager

At Pitney Bowes, we do the right thing, the right way
As an Operations Manager for Pitney Bowes, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.


We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.

You are:

A results driven Leader who will thrive in a fast-paced team centered production environment with responsibility to effectively manage, oversee and control all operational and associate activities within the warehouse including Receiving, Pick/Pack and Shipping as well as kitting/retail activities and ensuring product quality. You are a detail oriented and instrumental contributor to our company’s success in meeting productivity standards and customer satisfaction ratings by ensuring proper implementation and enforcement of policies, holding a high standard of safety and the continuous training of employees, leads and associates in the warehouse.


You will:

• Oversee specified client fulfillment areas of the operation
• Train individual pickers, verifiers, receivers, and shippers on proper methods and operating procedures
• Set-up and organize assigned area in order to insure effective operation
• Practice good housekeeping to ensure a safe and efficient environment at all times
• Implement process improvements as necessary
• Work with the facility management to achieve quality and productivity goals
• Responsible for all aspects in storing products to facilitate the receiving, stocking, picking and shipping process in a fulfillment operation
• Manage the work flow to ensure the daily activities related to the assigned department is met as expected
• Writing performance reviews and coaching employees to success
• Conducts daily shift start-up meetings discussing the previous day’s performance, reviewing the expected workload for the day
• Ensure a safe work environment by: observing and coaching employees, addressing potential safety hazards, maintaining a clean work area, monitoring condition of all equipment and ordering repairs, and participating as a permanent member of the Safety Committee
• Responsible for the timely processing of all department activity including productivity, accuracy, and day end reports
• Work closely with the Facility Manager to control costs in your operation – labor, supplies, and inventory shrinkage
• Responsible for accurate employee records including daily time clock monitoring, discipline notification and attendance reports

Your background:

As an Operations Manager, you have:

Newgistics is now part of Pitney Bowes, and our combined industry-leading capabilities provide the most proven, scalable and complete suite of commerce solutions to help our clients go the extra mile in serving their customers. Ranked by IR1000 as the #1 Vendor for global Ecommerce and Fulfillment, we deliver results domestically and around the world for the most successful retail brands. From the critical post-purchase experience driven by industry-leading shipping, fulfillment, and returns, to unmatched reach in cross-border ecommerce, we partner with our clients to Sell farther, Ship greater and Completely overdeliver™.