Warehouse Forklift Operator

Position Summary...

Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation.

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
 

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.
 

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following company and regulatory policies and procedures for sanitation and food safety; and monitoring the area of shrink, security risks, and safety.
 

Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; and performing occasional audits for accuracy.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
 

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail Experience, Supervising a team

Sam’s Club is home to more than 100,000 associates in more than 660 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan & Go and Club Pickup and support to the communities we serve, we truly differentiate our company in the marketplace. The constant pursuit to surprising and delight our members drives our business every day.