Technical Support Analyst

  • Emerald Resource Group
  • Broadview Heights, OH, 44147

Posted on

Job Description:
Technical Support Analyst

Direct Hire/ Salaried

Cincinnati, OH

55-80K Salary + Bonus

You must be a US Citizen or Green Card holder to be considered
for this position

Candidates who should consider this as an opportunity to find out
more would include: Sales, customer service, telecom, help desk
support, technical analysts.

Required:

- 4 year college degree in Business, I.T., or similar

- From 1 to 4 years experience with one or more of the following:
Telecommunications, PBX, Provisioning, Long Distance and rates,
VoIP, hosted solutions, security.

- Strong customer support and solution troubleshooting.

- Entrepreneurial mindset

- Local to Cincinnati, Ohio

This is a fantastic opportunity for entry and junior level
candidates interested in joining a fast growing sector of I.T.
and telecommunications. The company has experienced 20% annual
growth each year for the last 7. The team is collaborative and
ownership and visibility will allow you to quickly succeed. This
is a salaried position that includes both a bonus and ability to
earn commission of you have that entrepreneurial mindset.

This position will start out as both a training and support
role. You will be working directly with both internal and
external clients. The leadership will teach you the technology
and application support functions, but customer service and
attention to detail is most important

The CIO started in this same role and moved up. Needless to say,
they like to promote from within.

Contact me directly with your resume and also call me (the best
candidates always do both!)

Tom Gaebelein

Tom@EmeraldResourceGroup.com

440.627.6925
Company Description:

Emerald Resource Group specializes in finding top talent in the IT industry. We have been passionately operating in NE Ohio for over 30 years.

https://www.emeraldresourcegroup.com/