We are looking for experienced Supervisors to be part of our expansion into digital grocery shopping. Help us create a unique and positive experience for Woodman’s customers who can now order their groceries online and have them delivered or pick them up at a location of their choice.
As a supervisor you will ensure all customers’ orders are filled with quality products and a smile. Your role will be managing the workflow and staff members to ensure orders are ready for pick up or delivery on-time making their day a little bit easier. Other key job functions include scheduling employees, training and coaching new and experienced staff, providing excellent customer service, and maintaining a professional, positive attitude for your team.
Here’s what you’ll be in charge of:
- Prioritizing and supervising the work of the in-store team
- Ensuring all customer orders are filled accurately and efficiently and that all deadlines are met
- Working with Woodman’s customer service staff and your order fulfillment staff to ensure any customer service issues are dealt with in a timely manner
- Creating the weekly schedule for the location and managing overtime
- Training and overseeing the work of new staff members
- Communicating department standards, policies, and procedures to all staff members
- Creating a culture of pride and continuous improvement
Preferred skills and experience:
- Prior supervisory experience 1 year or more
- Energetic, positive and outgoing personality
- Ability to motivate and lead a team in a fast-paced atmosphere
- Have previous experience with scheduling teams
- Excellent time management skills
- Previous customer service experience
- High degree of accuracy and attention to detail
- Computer proficiency; ability to use an Android smartphone, work with Google Docs, use email, and learn a new computer-based system. We are a tech based company after all .
- Be able and willing to work weekends, evenings
- Must have an open availability
- Ability to balance multiple tasks and timelines simultaneously to meet deadlines
Required experience:
- Minimum 1 years supervisory related experience
- Leading a team, including training and coaching, with strong leadership skills
- Interviewing experience a plus
- Strong English communication skills verbal and written
- Can lift and carry up to 50 pounds and be able to frequently bend and twist form the waist
- High School Diploma or equivalent
Benefits include:
Flexible scheduling
Health ins contribution
Opportunities to advance within the ShopWoodmans.com model as we continue to grow.
Bonus Incentives
Please submit resume for further consideration
Job Type: Full-time
Salary: $12.00 /hour
Company Description:ShopWoodmans.com, On-line grocery shopping at Woodman’s markets, has seen tremendous growth throughout Wisconsin & Illinois this year