Summit Operations Manager

Job Purpose:

• The Summit Operations Manager (SOM) will work closely with the Services Coordinator, MPT Superintendent, Foreman and others to ensure that all services are delivered in a timely and professional manner while following company policies and expectations.  The ideal candidate should have a strong understanding of traffic control, services management principles and a proven track record of successful delivery. To be successful in this position the candidate needs to be self-motivated, organized, have leadership capability, and excellent communication skills. 

Essential duties and responsibilities:

• Support the Division Manager performing all duties as requested.
• Manage division resources, including budget, and materials. 
• Responsible for the implementation and work planning of the flagging division.
• In working with the Project Coordinator, MPT Superintendent, and others, to create efficient processes that will maximize the flagging workforce.
• Delegate tasks, monitor team performance, and provide guidance and support. 
• Some marketing efforts will be expected in this role. Offering potential/current clients our services, cross selling & upselling will play an integral role in growing the division.
• Update Division Manager on all scheduling conflicts and challenges as necessary. 
• In partnership with the Division Manager and others, assist in identifying & securing new territory.
• Maintain scheduling, billing, accident/near miss reports. 
• Responsible for attending, assessing and actively participating in pre-construction and ongoing services.
• Monitor flagging worksites and clearly and consistently report results and status daily to the Division Manager. 
• Responsible for submitting weekly reports of the workforce, ongoing projects, customer concerns/feedback to the Division Manager. 
• Serves as the main point of contact for all customer-related inquiries, questions or concerns. 
• Lead and motivate flagging team members ensuring effective collaboration and communication. 
• Works with the Project Coordinator, MPT Superintendent, and Foreman to ensure employee disciplinary measures are handled accordingly in a timely manner.
• Must be able to work with Division Leaders, Director of Safety and HR to identify issues while working together to resolve and prevent similar challenges.
• Maintains compliance with all company policies and procedures.
• Expected to take ownership to solve problems in a manner that results in the best possible outcome for the team and the organization.
• Work with leaders to identify, train, coach and develop future team leaders for the flagging division. 
• Establish a productive and positive working relationship with colleagues, peers and the senior management team.
• Work with the Director of Safety to maintain safety standards on all work sites.
• Maintains compliance with all company policies and procedures.
• Provide employee evaluations as needed.
• Identify, coordinate and attend hiring functions, training and other networking events as requested. 
• Performs related duties as assigned.

Education, Skills and/or Work Experience Requirements:

• A bachelor’s degree in project management, business administration, or a related field is often preferred. 
• Skills in leadership, communication, organization, problem-solving, and attention to detail.
• Preferred knowledge of Pub 213, MUTCD: Part 6 and Pub 212: Title 67.
• Able to maintain professionalism & a courteous demeanor as a representative of the company. Must be personable, dedicated, have a positive attitude, and have excellent people skills.
• Experience in managing direct and in-direct reports.
• Knowledge of OSHA & safety regulations.  

Physical Requirements:

Lifting and carrying:

• Ability to lift and carry objects weighing up to 50 pounds with assistance.
• The ability to work beyond standard schedule when necessary.
• You must be available for emergencies that may arise (evenings and weekends).
•  Ability to sit for a prolonged period.

Mobility:

• Frequent walking, standing, climbing stairs and ladders, bending, crouching, kneeling, and crawling.

Endurance:

• Sustained physical activity for extended periods outdoors in various weather conditions.

Vision and hearing:

• Clear vision and hearing to monitor worksite activities and follow instructions.

Weather considerations:

• Must be able and willing to work in extreme weather conditions like heat, cold, rain, and wind.  

Office Requirements:

• Strong computer skills along with data entry required
• Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels
• Administrative tasks may be requested/required

Work hours may be between 6am-4pm (Hours may vary)

Pay: DOE

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance
• Company paid Short- & Long-Term Disability Insurance

Compensation Package:

• Competitive

Schedule:

• Monday to Friday

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