A Store Associate is responsible for providing excellent customer service while driving sales though LBPM products. A Store Associate builds relationships with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.
Responsibilities
Includes, but are not limited to:
- Provide excellent customer service by greeting and establishing rapport with customers while informing them of LBPM products and services
- Knowledge of LBPM products to provide customers with recommendations
- Drive sales in all departments
- Replenish and maintain inventory
- Perform cashier functions and adhere to minor policy while completing customer transactions
- Operating scanners, cash registers, and other electronics
- Follow proper age verification policies
- Accepting payments, such as cash, checks, and credit cards
- Ensuring all prices and quantities are accurate and providing a customer receipt
- Processing refunds and exchanges
- Balance register drawer
- Bagging or boxing purchases to ensure safe transport
- Following all LBPM procedures regarding coupons and gift cards
- Maintain store safety standards
- Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
- Assist in promotions and setup of LBPM events
Additional Duties may include for eligibility:
- Observe LBPM vehicle policies and procedure guidelines
- Maintain all safety standards for LBPM deliveries
- Delivery items to customers
- Following delivery driving routes and time schedules
- Inform manager of vehicle operating condition problems
Requirements
- 21 years of age or older
- Ability to work a flexible schedule as business requires (nights, weekends and holidays)
- Desire to continually develop retail sales skills and knowledge of product and services
- One year as a store associate or customer service representative
- Prior experience in a team environment requiring professional communication skills
- Strong interpersonal skills necessary for establishing customer and team relationships
- Ability to demonstrate a positive and engaging attitude and demeanor
- High School Diploma or equivalent
This job requires the ability to perform the following:
- Frequently standing and moving in an assigned location safely and efficiently
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and equipment safely
- Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
Company Description:LBPM currently operates 17 retail store locations throughout the state of Kentucky, in Louisville, Lexington, Bowling Green, Danville, and Elizabethtown, with thoughts of expansion always on our mind.
Benefits & 401k For Full-Time Positions
In-Store Discounts!
Apply Online & Join the Most Exciting Industry in Kentucky Today!
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