Title: Technical Specialist - Junior - Normal (622116)
Interview Type: In-person only
Duration: Multiyear project (Initially 12 months contract + Extensions)
Location: 101 Capital Blvd, Raleigh NC 27604
Pay Rate: $60/Hr on C2C
The client is seeking a Junior Level Technical Specialist contractor for an approximately 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of client's Office processes, including Encroachments. This individual will define and prioritize SharePoint and web-based projects delivering content management and business process support on behalf of these business units, breaking down the design into work items, tracking status, managing communication and dependencies. This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation. The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint designer experience with Microsoft SharePoint lists, libraries & content types.
Design SharePoint and web-based solutions to support Transit, Central and District business processes
Break down design into clearly defined, manageable work items
Prioritize and track progress on work items and deliverables
Mentor and guide the work of one or more business analysts
Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.
Document the program and project deliverables as assigned
Coordinate with clients to implement re-engineered business processes
Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes
Develop and deliver training materials for changed business processes and IT applications
Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
Provide quality control for program and project deliverables
Required Skills: (3+ years)
SharePoint designer experience with Microsoft SharePoint lists, libraries, and content types
Designing and testing SharePoint and web-based content management solutions
Strong analytical and conceptual skills
Positive interpersonal skills
Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
Excellent organizational and presentation skills
Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)
Proven experience evaluating business processes and re-engineering
Proven experience writing clear and concise technical training materials and other user documentation
Working knowledge of application development life cycle
Preferred Skills:
Extensive experience with Microsoft SharePoint as a designer
Experience with AGILE development methodology
Experience with Team Foundation Server (TFS) or Azure DevOps tool suite
Company Description:InstantServe LLC provides full-service staffing solutions to help your business to deliver better in a dynamic market environment. With over a decade of recruitment and staffing expertise in the Asian and North American markets, it has earned for itself a reputation for providing professional talent with the skills and expertise your business needs the best to thrive.
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Delving on our varied expertise and domain knowledge, InstantServe offers its clients a wide range of IT services. Our Primary focus, besides handling project-specific work for some of the biggest companies in the world, is providing full-fledged IT solutions for small and medium businesses We’ve handled the implementation of some significant IT projects for many fortune 500 companies in the world.
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