Senior Product Analyst

JOB SUMMARY

As a Senior Product Analyst on our product management team, you will lead the development of products that solve business and user problems by collaborating with others.

• Analyze and define product requirements for developers that provide the best solution for business needs and market requirements.
• Serve as agile/scrum product owner. Attend daily stand-ups, provide guidance, resolve impediments.
• Build a strong partnership with developers and quality assurance. Collaborate to find efficient ways to satisfy business and user needs.
• Prioritize own work and that of the development team based on relative importance to the business. Prioritize the agile backlog accordingly. Track status of each user story.
• Capture enhancements and features in product documentation and admin tools.
• When needs differ by client or market segment, specify configuration options. Set up the default configuration appropriately for each market segment.
• Train newer members of the team

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Work closely with market-facing product management staff to understand the needs of each market segment as they pertain to assigned enhancements and features. Analyze information gained from multiple sources; reconcile conflicting inputs, through configurations where appropriate.
• Convey the product vision, strategy and roadmap to internal peers.

• Share product enhancement ideas and their relative priority with market-facing product management staff.
• Analyze and define product requirements for developers that provide the best solution for business needs and market requirements conveyed by market-facing product management staff.

• Documentation includes user stories, use cases, acceptance criteria, business rules, and functional specifications when warranted.

• When needs differ by client or market segment, specify configuration options. Set up the default configuration appropriately for each market segment. Generally existing functionality should remain a config so that current clients are not affected.

• Use knowledge and experience to identify interdependencies. Learn and apply knowledge of best practices for internet technologies, apps and web services.

• Consistently address performance & reliability, compliance & security, usability & design, analytics & reporting, admin & content management, and browser use & compatibility.
• Mock up and annotate user interface wireframes.
• Build a strong partnership with developers and quality assurance. Learn their lingo and perspectives to more effectively communicate with them. Collaborate to find efficient ways to satisfy business and user needs.

• Serve as agile/scrum product owner for assigned enhancements and features. Attend daily stand-ups, provide guidance based on knowledge gained from market facing product management staff or capability aligned peers. Resolve impediments.

• Prioritize own work and that of the development team based on relative importance to the business. Prioritize the agile backlog accordingly. Track status of each user story.
• Review dev work in relation to requirements. Conduct initial User Acceptance Testing (UAT).

• Identify issues that may result in not meeting expectations as early as possible; Inform stakeholders of concerns and propose solutions when possible.
• Determine if enhancements or features should be noted in process.

• Capture enhancements and features in product documentation and admin tools.

• Coordinate training of internal partners.

• Know our product’s commonly used capabilities and learn more advanced configurations.

• Participate in retrospectives to assess what is working well and lessons learned; propose process improvements.
• Train newer members of the team.

• Lead small cross-enterprise teams.

FREQUENT INTERACTIONS
You will frequently interact with more senior product management team members and Dev/QA. You will also interact with product training, product support and implementation.
SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of and experience with product management fundamentals

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• Degree in Computer Science or a related major and minimum 1 year of software/product management or business analysis experience
• Or any bachelor degree and minimum 3 years of product management or business analysis experience

Prefer experience in healthcare, such as clinical quality and/or financial products
Prefer experience in agile, scrum or Kanban

REQUIRED CERTIFICATIONS/LICENSURE

Include minimum certification required to perform the job.

• N/A

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

TRAVEL

• Approximately 30% travel may be required
• Flexibility is required.

OTHER

Company Description:

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!