Responsibilities
- Achieve or exceed assigned sales.
- Provide a high level of customer service.
- Accept payments on accounts, negotiate down payments, take credit applications, and update and verify information on accounts, as needed.
- Assist in store maintenance as deemed necessary by management.
- Decorate windows according to season.
- Set up store daily, prepare for closure nightly.
- Receive and deliver repairs and other shipments.
- Perform jewelry cleaning, engraving and ear piercing.
- Maintain company dress code, professional behavior, and neatness at all times.
- Follow company policy at all times.
- Perform other tasks as necessary.
Qualifications
Essential Job Functions:
Ability to endure long periods of sitting, standing and occasionally walking; lift and carry a maximum of 40 pounds; push and pull 100 pounds; climb, kneel, and reach on occasions. Use of ordinary conversation speech and hearing; field vision, color vision and acuity (far and near). Ability to operate a personal computer, printers, telephone, and other general office equipment; to communicate effectively in both written and oral forms; apply cognitive skills; work in a fast-paced environment. Ability to follow directions from a supervisor and carry out instructions. Ability to accept constructive criticism and interact effectively with coworkers. Ability to appear for work on time and to understand and follow posted rules and procedures.
Preferred Skills, Knowledge, and Abilities:
- Bilingual English/Spanish preferred.
- Six months collections or telemarketing experience, retail preferred.
- Willingness to consent to, and satisfactory completion of pre-employment screenings including, but not limited to: Drug Test, Criminal Background & Department of Motor Vehicles screenings.
Company Description:“Helping Others Get What They Want.” That is the motto at the Don Roberto Jewelry Company, a driving force behind all the hard-working employees who realize the importance of understanding and catering to each and every customer.
This motto grew its roots in the soil of Don Roberto’s humble but ambitious beginnings. Don Roberto Jewelers opened its first store in downtown Stockton, California on September 1, 1972. Catering to all walks of life, this was where our moto was born and the foundations of the company were built.
Since then, a commitment to old fashion family values and close attention to detail have been the bedrock of Don Roberto’s success. Now boasting 80 stores and counting, Don Roberto knows that sticking with its family-centered philosophies, and hardworking mentality have gotten them to where they are today. Whether in store, or online, the customer comes first. Each piece of jewelry bought from Don Roberto’s is carefully quality-checked to ensure only the highest quality, and an attentive customer service staff is available to take care of any customer questions or concerns.
Looking back over the last 40 + years gives Don Roberto a lot of pride. Now we look forward to the future as well, expanding our horizons to include our beautiful online store. An extension of our brick and mortar locations, we strive to provide an online shopping experience that is just as rewarding.