Remote Collections Associate needs 1+ years collections experience
Remote Collections requires:
- 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services.
- 9-5p cst
- Collections Associate, Ecommerce, Payments or Financial Services, Payment Processing
- Experienced in handling end-to-end payment processing and posting.
- Strong data analysis and investigative skills
- Has the ability to communicate clearly, and effectively with customers, attorneys, and vendors
- Possesses excellent organizational and time management skills – must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
- A proven ability to learn and adapt to new processes and follow standard operating procedures
- Excellent problem-solving skills
- Thrives in a fast-paced environment
- Independent decision maker with the ability to confidently back up actions
- Ability to verify the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes.
- Experienced in handling end-to-end payment processing and posting.
Remote Collections duties:
- Maintain accurate and complete case notes, customer due diligence records, and legal investigations
- Puts a high value on accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations
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Company Description: Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job