Receptionist Administrative Assistant

Job Summary

 We are currently sourcing a position for JM Real Estate Capital. 

JM Real Estate Capital is a small to mid sized New York and Atlanta based capital real estate investment firm that specializes in start to finish loan processing for real estate investments for both residential and commercial ventures. 

One of the main goals of our company is to keep our investment clients happy and provide an exceptional customer experience. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard.

JM Real Estate Capital is looking to hire an entry level receptionist administrative assistant to assist with administrative duties and file preparation for loan officers and processors.  The receptionist will be the face that investment clients first meet so the candidate must possess professionalism, excellent written and verbal communication skills, and be capable of delivering an A plus customer experience.  This position will be working closely with the CEO, loan officers and processors and must be organized, proficient in Microsoft Office programs, and detail oriented.  The CEO of the company will be traveling regularly so this position must be able to work independently and without supervision.  You will work hand-in-hand with our incredible team to organize, improve and implement filing systems, internal processes and client databases. You will have the exciting opportunity to foster team growth as we work to meet our yearly goals. You will also be challenged by the high-energy environment where you will be a key player in promoting our brand. If you want to play an integral role in developing customer relationships and improving business processes, then consider working for us.

Job Responsibilities

• Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
• Facilitate inter-departmental communication by being a liaison between upper management and employees.
• Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
• Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin.
• Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis.
• Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports.
• Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.
   

• Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures
• Verbal and written communication skills
• Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations
• Accuracy and attention to details
   

• High school diploma or equivalent
• Previous administrative experience
• Bilingual a plus

We are currently hiring Retail Associates for our corporate clients in Charlotte, NC.  These candidates will be working with Fortune 500 brands.