- Oversees and manages the day-to-day operations of MAAC managed properties; oversees the activities of property maintenance and office support staff; works with maintenance staff to ensure proper upkeep of property units, common areas and grounds; monitors property budget and tracks expenses; maintains wait lists and ensures maximum occupancy; conducts re-certifications, biannual inspections and move-out/move-in inspections of residential units; maintains tenant files and maintenance, compliant and rent/deposit logs; ensures property meets all requirements of local, state and federal regulatory agreements; delivers general and special notices to residents and posts official notices; conducts market surveys.
- Performs a wide variety of property manager duties for an assigned residential site; shows vacant units to potential residents; accepts and reviews rental applications; runs credit checks and processes credit reports; verifies employment and checks references; interviews and approves applicants; conducts new resident orientations; collects rents, posts into computerized system, and makes bank deposits; contacts tenants to collect overdue rent; serves notices to tenants regarding past-due rent and issues non-payment of rent notices; serves eviction notices.
- Enforces MAAC policies and rules at residential sites to ensure resident safety and peaceful occupancy; ensures tenant and visitor compliance with property policies and rules; ensures resident compliance with lease provisions; follows up on and reports lease violations and collections issues to the appropriate staff; receives security reports and determines appropriate action; investigates unusual or suspicious occurrences; receives and resolves tenant complaints.
- Responds to tenant maintenance requests and inspects residential units to identify needed maintenance and repairs; schedules work orders; regularly patrols residential sites and related facilities to observe safety, security or maintenance problems; takes action to resolve any irregularities or maintenance issues. Coordinates the work of contractors and vendors; schedules vendor services to prepare units for new residents; monitors vendor activities to ensure effectiveness; reviews and submits vendor invoices for payment.
- Maintains a variety of standard office and specialized records and files; prepares a variety of computerized logs and files; summarizes information and prepares required reports.
- Coordinates with Community Development staff for various resident activities, after school programs, resident meetings, and may participate in community building workshops and/or organizations to promote and advocate MAAC’s mission.
- Serves in an on-call capacity for emergency issue response.
- Resides on-site.
- Performs other related duties as assigned.
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- High school or G.E.D. equivalent.
- Two-four years of prior Property Management experience.
- Must reside onsite.
- Bilingual (English/Spanish) required.
Company Description:In keeping with our mission of “maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities,” MAAC strives to eliminate social and economic barriers leading to increased self-reliance. As one the region’s largest nonprofit social services providers, MAAC’s impact is significant: over 35,000 people are assisted each year. Whether the need for services was temporary and accessed once, or more long-term over a period of many months or even years, the lives of hundreds of thousands of individuals have been improved through MAAC’s continued good work.