Part-time Receptionist

We are a thriving wellness center and would like hire a new team member as receptionist position. Your duties are as follows but not limited to:

• Effective pre-registration, registration and scheduling of multiple patient appointments.
• Manages the multiple additions and cancellations of patient appointments.
• Missed appointments are to be follow and re-schedule accordingly based on the patient needs.
• Inbound and outbound calls.
• Efficiently and accurately gathers and inputs patients/guarantor demographic and financial information in appropriate EMR system.
• Contact appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
• Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
• Collects patient financial responsibilities at the time of service.
• Solidly responsible for the payments collected through the employees working shift.
• Responsible for entry of patient charges.
• Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self-pay portions. Script will be provided. You will not need to know insurance.
• Accurately communicates all procedures pertinent information including arrival time, location and duration to the patient.
• Generate correspondence/written communication.
• Performs check in and check out of patients.
• Acts as a liaison to the clinical staff.
• Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
• Post stories on social media at least once/ day.
• Opening and closing the office.
• Be able to work ONE weekend day/ month.
• Be able to work at two different locations: Oviedo and Winter Park

Job Type: Part-time

Salary: $11.00 to $12.50 /hour

Experience:

• front desk: 1 year (Required)
• customer service: 1 year (Required)
• office administration: 1 year (Required)
• receptionist: 1 year (Required)
• medical office: 1 year (Required)

Work Location:

• Multiple locations

Benefits:

• None

Setting:

• Medical

Financial Duties:

• Processing payments

This Job Is:

• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A job for which all ages, including older job seekers, are encouraged to apply

Schedule:

• Monday to Friday
• Weekends required
• Day shift
• Night shift

Lotus Institute of Integrative Medicine has provided acupuncture continuing education units (CEUs/PDAs) for over a decade. We offer a variety of courses on acupuncture, Chinese herbs, and Traditional Chinese Medicine through our CEU online courses, live CEU seminars,live CEU webinars, and other continuing education materials. Over 550 courses from over 150 experts, eLotus courses are accepted by the following Boards and associations for continuing education accreditation: NCCAOM, CA, FL, IL, TX, ABORM, AFPA, AHPRA, BAcC,CAAA, CTCMA, IVAS, NZASA, NZRA (See course description for specifics)

Quality service, commitment to excellence, and providing you with the best continuing education, anywhere – that is the core of our purpose here at Lotus. We share with you our vision of TCM, a class of medicine steeped in tradition, and filled with infinite possibilities. Take your next step with us in your journey to learn, practice, and heal.