Salary Range: $15.00 - $17.00 per hour
Posted on
Order Entry Associate - Houston, TX (Beltway 8 & Hwy 249)
Position paying $15.00 - $17.00 per hour
Job Purpose:
The Order Entry Associate is responsible for inputting supply orders in a timely manner. The position holds responsibilities crucial to the success of this operation and organization.
Detail-oriented, articulate, and a passion for customer service and desire to help Bureau Veritas exceed our customers’ expectations. Knowledge of LIMS applications and laboratory work flow processes is a plus. Candidate must have strong problem solving skills, written, verbal, and electronic communication skills, and excellent verbal and listening skills.
Duties:
Input new supply orders within 24 hours
Input 30-50 orders per day
Produce work orders and sample forms for order fulfillment
Maintain customer records by updating account information
Set up new customer accounts
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; documenting correction(s); and escalating the issue to a supervisor as necessary.
Transfer sales calls to appropriate inside salesperson
Develop a working knowledge of individual routine tests, packages and customer programs
Become familiar and comply with all Company policies and procedures
Observe safety rules and precautions
Develop a working knowledge of the operations / procedures
Maintain accurate filing of office files
Assist Shipping and Receiving Department as requested
Other related or associated duties as assigned
Teamwork: Contributes to a positive attitude, good attendance, proactively aids teammates, demonstrate effective communications and cooperation with others.
Skills / Qualifications:
Ten key by touch (10,000 keystrokes)
Typing (50 wpm)
Capable of lifting up to 40 lbs.
May be required to sit or stand for long periods
Strong and effective communications with all kinds of people.
Ability to multi-task, and complete all tasks.
Effective time management skills.
Good team player and should meet or exceed team goals.
Build excellent working relationship with current and potential customers.
Collaborate and work effectively as a team member.
Be self-motivated, confident, energetic, and creative.
Plan decisions and practice good judgment.
We have an effective recruitment process that can be tailored to different industries, with a repeatable methodology. Our consultants will find the best candidate for the position and complete our company culture. We specialize in finding top talent and matching them with the perfect roles. Our team of expert recruiters has a proven track record of success in identifying and securing the best candidates for companies across a range of industries.