Ops. Regional Maintenance Technician

Job Description

$12,000 signing bonus + Negotiable relocation bonus

‍

Regional Crematory Equipment Maintenance Technician 

Location: Remote role. Requires heavy travel (3 weeks each month). Candidate must be located on the West Coast.

About Us:

We’re Gateway Services, North America's largest provider of pet aftercare services. Our facilities are an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do. 

We’re committed to our mission to exceed our clients’ expectations in a responsible, caring, and ethical way – and we’re looking for a full-time Operations Team Member who feels the same. You’ll work with a close-knit team you know you can depend on, one that provides comprehensive aftercare services that include cremation, grief support, and memorials. 

Our team members are explorers, glass artists, car enthusiasts, parents, theme park fanatics, dog agility trainers, students, and moviegoers – and they love the work-life balance afforded at Gateway Services. We value the effort you put in and provide opportunities for growth within our organization. 

Summary

The Crematory Equipment Maintenance Technician is responsible for inspecting crematory machinery in the US and conducting preventative maintenance and repairs. He or she will execute basic care, diagnose problems and plan and execute repairs, ordering necessary parts and supplies as required. This individual will make recommendations to management based upon observed problems and or practical maintenance requirements. 

The incumbent will also perform general maintenance and repairs for assigned equipment and facilities including electrical, basic refractory, heating and cooling, and other building systems.

What your success profile: Check out the top traits we’re looking for and see if you have the right mix.

Customer Focus

• Communication
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

What you’ll do

• Test to check whether systems and components are secure and are working properly. 
• Isolate the systems or components that might have caused the problem. 
• Operate equipment for testing purposes or diagnose using various equipment, including hand-held and onboard compression gauges or diagnostic computers. 
• Maintain efficiency and accuracy in diagnosing as well as repairing machinery. 
• Perform scheduled maintenance service. 
• Repair or replace worn parts ahead of equipment breakdown or damage. 
• Use power tools, machine tools and common hand tools.
• Review work orders and discuss work with supervisor. 
• Test and adjust repaired systems to manufacturer's performance specifications. 
• Advise maintenance manager on work performed, general equipment condition and future repair requirements. 
• Diagnose faults or malfunctions and confirm findings with supervisor to determine whether to repair or replace unit. 
• Plans repair work using buildings blueprints or equipment manual as needed.
• Performs general repairs that do not require a specialized technician. 
• Performs routine maintenance on building systems.
• Cleans and assists with upkeep of the facilities.
• Orders supplies and materials needed for repairs and maintenance.
• Performs other related duties as assigned.
• Complete reports to record problems and work performed. 
• Train on site personnel crematory maintenance basics and efficient and effective machine operation

Why you’re a great fit:

• High School diploma, G.E.D. or equivalent or Technician trade certification. 
• 2 years of maintenance experience, which could be related to troubleshooting, HVAC, refractory, controls and PLC experience.
• Experience and understanding of electrical schematics, multimeters and manometers is preferred.
• Knowledge of general carpentry and repair.
• Ability to use hand tools and power tools.
• Travel enthusiast – this role requires extensive travel, about 75-80% of the time. 
• Excellent organizational and time management skills.
• Efficient problem-solving skills. 
• Able to build and maintain lasting relationships with affiliates. 
• Ability to learn new technology and repair and service procedures and specifications. 
• Ability to work individually and as part of a team. 
• High level of integrity and work ethic. 
• Must possess a valid driver's license. 
• Is able to work independently, managing his or her time and workflow. 

Your work environment will include

• Frequent bending and lifting (65lb minimum weight)
• Certain PPE is required for different tasks, but we’ll provide that for you
• Overtime and weekend work may be available during busier times
• Working in varying temperatures – the area near the retorts can be very warm, while packaging areas are more of a controlled climate

What you can expect from us

• On-the-job training 
• Competitive pay
• Medical, vision, and dental insurance 
• Supportive management and administrative teams
• The potential for career growth within our organization
• Free, on-demand continuing education courses
• Employee Assistance Program
• Paid holidays and time off
• Gateway Great Hearts & Minds Scholarship: https://www.youtube.com/watch?v=A8t8B6A23hE

You’ll love working with us because:

The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!

Our Core Values: 

• People First 
• Exceed Expectations 
• (HIT) Honesty, Integrity, Trust 
• Be Passionate and Caring 
• Continuously Improve 

We are committed to promoting accessibility for applicants with disabilities and complying to all applicable accessibility legislation. We will make accommodations available for applicants with disabilities in our recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

Benefits: 

• Medical, Dental, and Vision Insurance
• Life Insurance
• Work from home
• Paid time off
• Signing bonus

We’re Gateway Services, North America's largest provider of pet aftercare services. Our facilities are an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do. 

We’re committed to our mission to exceed our clients’ expectations in a responsible, caring, and ethical way – and we’re looking for a full-time Operations Team Member who feels the same. You’ll work with a close-knit team you know you can depend on, one that provides comprehensive aftercare services that include cremation, grief support, and memorials. 

Our team members are explorers, glass artists, car enthusiasts, parents, theme park fanatics, dog agility trainers, students, and moviegoers – and they love the work-life balance afforded at Gateway Services. We value the effort you put in and provide opportunities for growth within our organization.