Operations Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for the administrative/clerical duties with the mortgage operations department including:

• Input of loans into loan origination system, update and validate fee schemes to ensure proper disclosure
• Review of input data to insure product codes, fees, attorneys, appraisers, etc. are included and correct.
• Review AUS (automated underwriting system) for appraisal requirements for transaction for ordering of appraisals in accordance to the Home Valuation Code of Conduct
• Review Flood Certification for appropriate flood determination for property, order research for pending flood certifications
• Communicate with Loan Officers for correction of any possible upload errors, loan amount, product code, fees, vendor choices, etc.
• Organize loan files and assign loan numbers.
• Same day distribution to Loan Analysts of all uploaded loans.
• Order appraisals, title requests and credit reports in a timely manner
• Distribute appraisals on a daily basis and send notification of valuation to operations and sales team, update system with all required appraisal information
• Distribution of appraisal to borrower and recording update to system to meet regulatory requirements that the consumer has been provided with a copy of the appraisal within the prescribed regulatory time frames
• Validate and process all appraisals invoices.
• Monitor Rate Lock Agreement report and send out Rate Lock package for all newly locked loans.
• Monitor Re-Disclosure Report and re-disclose loans when required.
• Meet various deadlines to insure fulfillment of internal and external compliance requirements.
• Handle and distribute confidential borrower information in a manner that insures compliance with all bank, federal and state regulations.
• Distribute and reconcile as necessary management reports.
• Monitor Credit Authorization report and process Credit Card, Check and Speed Pay information, when appropriate.
• Responsible for ordering and maintaining department office supplies.
• Responsible for distributing all department mail.
• May assist with the processing of loans.
• Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.
• Regular attendance is essential to this position.
• Assumes additional responsibilities as requested.

SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position requires the ability to multi-task, assess and set priorities on a daily basis. Attention to detail and the ability to meet deadlines are critical. Ability to accurately prepare loan packages, according to the differing requirements and procedures for each state in which we originate loans, as well as for different types of loans.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED);or one year related experience and/or training; or equivalent combination of education and experience.  

LANGUAGE SKILLS

Ability to read and analyze data for accuracy and correctness according to department procedures and government regulations. Ability to communicate effectively with Loan Officers and coworkers, verbally and by email.

MATHEMATICAL SKILLS

Ability to perform basic mathematical calculations, using addition, subtraction, multiplication and division.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS - N/A

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties on the job, the employee is regularly required to sit; use hands to finger, handle or feel; and talk or hear. The employee frequently is required to stand. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

With a rich history and a strong reputation for growth, service and innovation, Salem Five offers employees a sense of stability and pride. Salem Five also offers a comprehensive salary and benefit package including health insurance and matching 401k plan. Qualified candidates may submit a resume and application online at salemfive.com/careers

Banks come in all sizes. Tiny, local banks will always know their customers’ names, but lack the resources to offer a full suite of services at competitive rates. In contrast, huge corporations can leverage powerful resources, but lack commitment to community and a personal touch.

Salem Five is just the right size. With over 160 years of service to the greater Boston area, 36 local stores, and assets in excess of $5 billion, we offer a full suite of products and services at the best rates around—and, when you come into your branch, we’ll still know your name and how you take your coffee.

Through our subsidiaries, Salem Five Mortgage Company, LLC and Salem Five Insurance Agency, LLC, we meet the diverse financial needs of individual consumers, small businesses, and middle market companies throughout our region.