Office Manager

Benefits

• Steady, full time pay, roughly $15-17/hour depending on experience to start
• We do offer Health insurance and pay half the cost
• Flexible work hours
  • Great for younger family’s
  • People with kids, etc
• Flexible shift hours
• Possibility to have the option to work from home in the future.
• We will pay for all licensing needs
• We have the possibility to build a good business within this office. I’m looking for someone who wants to earn $60-80K per year but understands the business is new and when it grows so will their salary! Currently as a minimum I do have 5% annual raises built into my plans.

Roles and Responsibilities

• Success measured by retention ratings year after year

Primary duties

• Training of office new hires
• Renewal calls
• Processing applications
• Policy service calls
• Escalated customer conflicts

Within 10 years whoever is in that role will be managing 5 people, a office assistant, personal insurance review specialist, and 3 customer service reps.

In the insurance world the Agent – Office Manager relationship is extremely important. My job will shift and focus on sources of new business and hiring of sales staff. I need someone I can trust with taking care of the service and retention side of my agency! There could be some marketing and event planning needed too.

We are a newer, growing American Family Insurance agency. Operated by a young, committed staff! We work hard but never miss an opportunity to have fun doing so. We have found its easy to be committed to a business when that business commits to you, and your family too. If you want to be apart of something bigger than yourself, that increases its profits by helping families and businesses in their community this could be a great career for you!