Duties:
- Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients
- Obtains patient identification and insurance information
- Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
- Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
- Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs
- Issue specimen collection containers to patients as needed
- Answer patient questions and provide assistance and directions when necessary
- Track all phone calls that arrive using our general office number
- Utilize our medical office software to schedule new and follow-up appointments for our patients
- Respond to emails that arrive using the general office email address
Qualifications for Medical Receptionist
- Friendly and compassionate disposition
- Strong organizational skills
- Must be able to multitask effectively; critical time management skills necessary
- Ability to work independently and as part of a team
- Excellent interpersonal communication skills
- Dedication to maintaining confidentiality of all patient records; mandatory familiarity with HIPAA
Company Description:Joshuason LTD; a fast paced privately owed medical office is looking to fill several positions; medical assistants and medical office receptionist. These positions will perform a variety of routine office duties and clinical tasks to ensure the smooth and efficient operations of the pain management clinic.