Medical Front Office

AACI is looking for a Medical Center Receptionist! Join us in our mission to strengthening the hope and resilience of our community members by improving their health, mental health and well-being.

The Health Center Front Desk Receptionist is part of a team responsible for answering, screening and transferring of telephone calls for all agency calls; scheduling, rescheduling and canceling of appointments; registering patients; answering patient questions; assisting with referral process and checking insurance eligibility. This position reports to the Front Desk Lead.

The ideal candidate:

• Prior experience in a healthcare environment required
• High level of customer service skills.
• Experience using electronic practice management systems preferred. 
• Fluent in Vietnamese, Mandarin, Spanish Dari, Pashto, or Farsi preferred, but not required

We provide our employees:

• 11 Paid Holidays and your Birthday off!
• Paid Vacation and Sick time
• Comprehensive benefit plan with four Health Plan Options
• 403(b) Retirement Plan with match
• Professional development opportunities
• Eligibility for student loan repayment assistance
• AACI named Bay Area Top Workplaces 2019

Apply now and join a great team of caring people.

Founded in 1973, AACI is one of the largest community-based organizations advocating for and serving the marginalized and vulnerable ethnic communities in Santa Clara County. Our many programs address the health and well-being of the individual and advances our belief in providing care that goes beyond just health, but also provides people a sense of hope and new possibilities. Current programs include behavioral and primary health services, substance abuse prevention and treatment, center for survivors of torture, shelter and services for domestic violence and human trafficking survivors, senior center, youth programs, and community advocacy.