Hi,
Inteletech Global Inc, is one of the largest staffing organisation has an opening for IT Trainer with one of our State clients and the work location is based out of Tifton, Georgia. This opportunity is for Contract with the client (W2). The ideal candidate is one who can provides the classroom training to Georgia DOT (DGOT) staff on a variety of information systems on a continuing basis. Position will include in-state travel to GDOT District/Area Offices.
Responsibilities:
- Participate in IT Projects to design and develop learning materials
- Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
- Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
- Maintain, coordinate, and communicate training schedules with end users and stakeholders
- Solicit classroom enrollment and maintain class information/user registration within (Oracle) Learning Management System
- Collect and maintain training data to support department key performance indicators
- Make arrangements for external vendor provided training at Georgia DOT training centers
- Conduct training courses, customer webinars, on-site customer training, and user group sessions
- Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
- Facilitate training for end users through a variety of mediums, which may include classroom settings, one-on-one, and online methods
- Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses
- Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
- Provide user training support with IT product launches and go-lives
- Travel to Georgia DOT business locations (within State of Georgia) to conduct training
- Ability to maintain professionalism and order within the classroom to complete course objectives
- Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities
Training content is expected to include Georgia DOT developed in-house software and systems (training will be provided upon hire), COTS applications implemented by Georgia DOT, Microsoft Office, SharePoint, Oracle Business Intelligence (OBIEE).
Required / Desired Skills
- Bachelor's degree in or Technical Communications, Teaching, IS, IT or other technical field.
- Work experience in the field of IT technical training and train-the-trainer training
- Work experience in developing role based end user training materials for IT applications/systems
- Strong leadership, problem solving, oral presentation, technical writing, planning, and adult-learning/workforce teaching skills
- Experience in course design and development
- Experience in developing training content (e.g. user manuals, handouts, slides, exercises, and web based training)
- Ability and flexibility to travel frequently within State of Georgia
- Strong commitment to providing superior customer service
- Excellent verbal and written communication skills
- Able to develop training content in collaborative team environment and work independently with minimal supervision to deliver training
- Strong technical background in computers, transportation, or government
- Familiarity with ITIL or REMEDY
Let us know your interest and if interested do revert back for the same for more details.
Inteletech Global Inc, is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, colour religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
Company Description:Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. Inteletech Global Inc. offers a wide range of rewarding career opportunities for talented technical, managerial, and support professionals in the United States. we attract and retain high-caliber staff. We are an Equal Opportunity Firm, and our workforce reflects a cultural diversity that gives us a broad and valuable spectrum of backgrounds and perspectives.