General Manager

  • SusieCakes
  • Menlo Park, CA, 94025
  • Full Time
  • Bachelor's Degree
  • Manager

Posted on

Job Description:

https://susiecakes.clearcompany.com/careers/jobs/26294acb-f059-e417-5a0d-56b33ebd74ed/apply?source=1315641-CS-39524

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We Build More Than Cakes... We Build Careers!

Our leadership team has a significant impact on promoting a luxury guest service experience. If you are looking for upward mobility and partnership with market leadership in a fast-paced environment, SusieCakes is the place for you!

With 27 bakeries led by EY Entrepreneur award-winner, Susan Sarich, SusieCakes has become an established organization with a 13-year history of success. We are dedicated to offering an emotionally intelligent culture that values loyalty and quality performance. As a result, we offer superior industry hours, product discounts, and a pet rescue reimbursement to all of our team members. Did we mention our teams are also off Thanksgiving, December 25th-27th, and New Year’s Day? Our full-time team members can take advantage of additional benefits including health insurance and 401(k). To become a part of our growing family, apply today!

What You'll be Doing:

  • The General Manager is responsible for driving sales & probability in accordance with the annual budget and delivering superior guest service and the highest quality baked goods.

Requirements:

  • Five years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
  • Bachelor’s Degree in business or hospitality management, preferred
  • Access to an automobile and possesses drivers’ insurance that meets the SusieCakes’ required limits
  • Working knowledge of a kitchen operation and has completed SusieCakes’ culinary training program
  • Track record of leading and developing teams through clearly articulating expectations and holding team members accountable
  • Ability to read and analyze a P&L and uses the tool to effectively drive the business
  • Working knowledge of MS office programs
  • Frequent walking, kneeling, bending, and reaching overhead
  • Must be able to lift, move and carry up to 50 pounds
  • Must be able to speak, read, and write English

This position is compensated with a yearly salary and is eligible for bonuses.

For more information on our mission and culture, take a look at some of our videos below:

Susan's Story: https://www.youtube.com/watch?v=hJIuaP3WzgA

Guest Service Team Member Testimonial: https://www.youtube.com/watch?v=pEAsBcNk9Ys

You can also stay in touch with us on social media:

Instagram: https://www.instagram.com/susiecakesbakery/

Twitter: https://twitter.com/SusieCakes

Facebook: https://www.facebook.com/SusieCakesBakery/

Pinterest: https://www.pinterest.com/susiecakesbakery/

SusieCakes will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. EOE


Company Description:

Have a Career Worth Celebrating!

Susan built the SusieCakes’ business model specifically as one that allows for women and men of all ages to have an opportunity for a progressive career, without having to sacrifice relationships with family and friends or time for one’s self. 

Women of her grandmothers’ generation had little choice in what they did, and our bakery’s commitment to equal career opportunities for all honors the sacrifices that generation made in order for us to have today’s opportunities.

Today, SusieCakes takes pride in offer providing one-on-one training to our team members so that they can fulfill Susan's promise. In our bakeries, you can find career progression, whether you have no experience or are a seasoned professional in our industry.

www.susiecakes.com/careers