Front Office Receptionist

At WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.

Responsibilities

The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar’s patients and customers. This includes greeting customers, registering patients at check-in and check out, answering
telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice’s operations. The FOS is an important team member in achieving patient experience, employee engagement, and
financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.

Qualifications

Required Minimum Education

• High school diploma or equivalent from accredited program

Required Minimum Experience

• 1-2 years administrative front office experience in a physician practice or health care setting preferred.
• Previous customer service experience

Required Skills

• Computer skills essential.
• Medical terminology including coding needed (CPT-4, ICD-9/10, and HCPCS) Knowledge of insurance filing and requirements.
• Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude (see WellStar's "Standards of Gold").

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.

Step up to your potential. Find out more and apply today!

About us
WellStar Health System, the largest health system in Georgia, is known nationally for its innovative care models and focus on improving quality and access to patient care. Remaining technologically innovative has enabled WellStar to be a leader in both the diagnosis and treatment of an extensive array of conditions as we consistently look at total patient wellness and ensure all systems support that focus.

As WellStar continues to serve a growing and diverse population, we have been recognized as a Fortune 100 Best Companies to Work For® for three years in a row and featured in Working Mother Magazine’s Best Companies list for eight years. Among many other accolades, WellStar was recognized in Fortune's 100 Best Companies for Women list in 2017 citing our dedicated, passionate team members for being able to provide world-class healthcare.

WellStar Health System is 20,000 team members throughout our 11 hospitals, 225 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care.

WellStar delivers best possible care by employing the top physicians, nurses, and staff, and providing our team members with an array of growth opportunities and unlimited career options. Our growing network of facilities offers a range of sizes and specialties that provide environments to best match the needs, goals, and preferences of any professional.