Front Desk Receptionist

Job Description

You will be a key player in driving effective administrative excellence and maintaining a pleasant and professional work environment.

Essential Duties and Responsibilities:

• Welcome and acknowledge guests
• Answer telephones using appropriate etiquette
• Ensure that proper coverage is maintained for the front desk at all times.
• Assure that the residents and their families are treated with dignity and respect.
• Understand, demonstrate and promote Sunnyside Gardens values of compassion, kindness and service.
• Maintain the Community’s resident files as required by State Licensing and other governing requirements.
• Monitor and screen all visitors. Ensure all visitors sign the log book upon entering and exiting the building.
• Sort and distribute mail; route special packages.
• Accept and report resident’s special maintenance requests.
• Observe and report information regarding resident wellness issues to appropriate management staff.
• Maintain confidentiality of proprietary information
• Speak using clear and professional language
• Prepare/review/maintain written documents accurately and completely.
• Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards.
• Proficient with computer.

Qualifications:

• Must be able to remain flexible and have the ability to work in a dynamic and ever-changing environment.
• Will be required to pass Health/TB pre-employment physical
• Will be required to pass FBI/ Dept of Justice -Criminal Records Clearance.
• Must be able to speak, read and write English proficiently so as to ensure the safety of our residents.
• Willingness to learn more about geriatrics and their needs.
• Must possess patience and compassionate nature and professional appearance and presentation.
• Effective and efficient understanding of MS Office and PC
• Accurate data entry

PHYSICAL REQUIREMENTS

Sitting up to 4-8 hours a day

Standing from sitting position regularly and walking

Walking up to 20% of the shift

Sitting up to 100%

Lifting up to 45lbs
 

Bending to file, stooping, kneeling; will twist at waist; grasp/push and pull; a clear speaking voice to welcome guests and answer phones; ability to see to ensure the safety and security of our residents.
 

Texas Medical Rehab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Texas Medical Rehab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Compliance Statement Pursuant to the Americans with Disabilities Act (ADA) Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 & 504 of the Rehabilitation Act of 1973 Texas Medical Rehab will not discriminate against any employee, applicant for employment, because of physical or mental impairment with regard to any position for which that person is qualified.

Job Type: Part-Time Position

Salary: $16.00 to $17.00 /hour

Experience:

• Front Desk: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Administrative Duties:

• Answering and routing phone calls
• Greeting visitors

Schedule:

• Monday to Friday
• Weekends required
• Holidays required

About Us
Texas Medical Rehab, is Board Certified in Physical Medicine & Rehabilitation Sub-speciality Board-Certification in PAIN MEDICINE, Fellow of the International Academy of Independant Medical Evaluators (IAIME).

Specializing in finding out why you hurt and what to do about your pain.

• One of the most thorough physical exams you will ever have.
• The Doctor with Experience who CARES about you.
• Knowledgeable, Proffesional & Caring Service.
• Courteous Staff to assist with your paperwork.
• Compassionate, Personalized Care.

YOUR HEALTH IS OUR PRIORITY!
We accept people of all ages as patients. If you need more information about our practice, contact us today. We look forward to helping you with any concern.