Job Summary
Rock-star receptionist needed to juggle several tasks at once while maintaining a customer service-oriented attitude. You will serve as the first impression most patients have of our office, both in person and on the phone. If you have the focus and the organizational skills needed to track and set appointments, manage scheduling changes, and coordinate office communications, then this job could be the perfect fit for you. While you perform various administrative duties, we'll depend on your pleasant demeanor and beaming smile to serve as the first point of contact for patients to the office.
Job Responsibilities
- Welcome patients to the office in a professional manner while helping with patient flow.
- Determine Insurance benefits and allowables.
- Collect copays and deductibles.
- Post payments and reconcile EOB's.
- Operate the company's phone system to route incoming calls to the proper location.
- Perform typing and data entry, filing, and other administrative duties as assigned by your supervisor and other senior office staff members.
- Maintain the office calendar and scheduling.
- Sign for incoming packages and route them efficiently, so the office functions smoothly.
- Learn the requisite office technology, such as scanners, fax machines, copiers, and printers, and remain up to date on their operation as technology changes.
- Keep the reception area, guest areas, and reception room orderly and clean on a daily basis so they are always ready for the next patient.
- Perform other duties as assigned to help with the efficient functioning of the office and the coordination of communications between employees and patients.
Job Skills & Qualifications
Required
- Insurance experience
- Highly developed written and verbal communication skills
- Proficiency in Word, Excel, and other office applications
- High school diploma
Preferred
- Previous customer service experience
- Prior experience with office technology, such as phone systems, copiers, and fax machines
Company Description:Daniel Island Chiropractic has been serving the Daniel Island Community since 2002. We focus on getting to the root of the problem and providing natural soltutions to patients healthcare needs. We provide chiropractic care, physical therapy, and rehabilitation exercises along with nutritional counseling as well as weight loss solutions for our patients. We are looking for a Rockstart receptionist to be part of our team.