Candidate technical background:
- Applicable EDI Experience (Required, 2 years)
- Familiar with ACD systems. (Required)
- Familiarity with complex Web based applications. (Required)
- Experience handling customer financial information. (Required)
- Experience with invoicing and payment processing processes. (Required)
- Proficient in Excel, Word Experience with process analysis and documentation. (Required)
Job description:
- Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/BCBSSC lines of business.
- Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.
Company Description:SSI is a leading staffing organization started in 1998 as Software Specialists, Inc., we were destined to be more than a temporary staffing company. Our forte was providing consultants to serve the growing ERP space, primarily Oracle and SAP. Over the years, we evolved and expanded our range, placing consultants in all areas of IT, engineering, and professional staffing. To reflect our expanded offerings, we changed our name to SSI. To know more details, please visit us at (www.ssipeople.com)