JOB TITLE: Local Dispatcher DEPARTMENT: Shipping/Receiving
REPORTS TO: Traffic Manager
SUPERVISES: Local employee and contract drivers
JOB SUMMARY: Supervise the day-to-day operation and effective completion of all local dispatch tasks, assist in maintaining company vehicles.
DUTY OVERVIEW:
- Monitor, plan, route, and respond to tasks posted on “Dispatch Board”.
- Monitor, plan and respond to requests sent to “Messenger” email group.
- Supervise and dispatch local cartage drivers to complete tasks as efficiently as possible.
- Manage communications with Contract Cartage vendor.
- Forecast upcoming workload for staffing requirements.
- Maintain and review driver records, including cartage paperwork, timesheets, etc.
- Correspond effectively with all personnel to ensure accurate routing.
- Assist in training new personnel.
- Accurately communicate shift details/notes to other supervisors and managers.
- Conduct all routine shipping & receiving supervisory functions
- Other duties as may be assigned.
REQUIRED SKILLS:
- Strong supervisory skills with the ability to mentor and motivate team members.
- Comprehensive multi-tasking is required with excellent detail and follow-through.
- Above average English oral and written communication skills, bi-lingual Spanish a plus.
- Good technological aptitude; including RF scanners, typing and computer skills, MS Office applications (Outlook, Word, Excel).
- Excellent working knowledge of local area roads, traffic, and routes.
PREFERRED KNOWLEDGE:
- Experience in the operation of shipping/receiving/warehouses environments.
- Understand common shipping/receiving documents.
- Solid knowledge of Chicago-area geography, roads, and traffic patterns.
- Awareness and understanding of NMFC rules and regulations.
- Printing/Finishing/Mailing industry experience a plus!
EDUCATION & TRAINING: High School diploma required. Safety training as required by OSHA regulations.
EXPERIENCE: Three to five years of supervisory experience in dispatching or shipping/receiving required.
PHYSICAL REQUIREMENTS: Full motion/motor skills in all body parts. Ability to lift 50 pounds repeatedly.
BENEFITS: 401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Life insurance, Paid time off, Referral program, Retirement plan, Vision insurance
Company Description:
SG360° has been delivering innovative direct marketing communications for more than 60 years. We leverage the power of print to create connected experiences, pushing the envelope to deliver inspired communications that are touched, shared and remembered.