Digital Marketing Account Coordinator

Chatter Buzz, tech-creative digital marketing and advertising agency located downtown Tampa is seeing a Digital Marketing Account Coordinator. At Chatter Buzz, we power our digital marketing campaigns with data-informed decision-making. Our team and founder are extremely data-driven and you should be too.

We are passionate about technology, marketing, creativity, and problem-solving. We love helping small and medium-size businesses prosper and grow.

We are looking for extrovert, excellent communication skills, highly organized, detail-oriented, ambitious, analytical, and personable Digital Marketing Account Coordinator to join the team.

We are looking for a candidate who is savvy in marketing and has experience.

Duties:

The Digital Marketing Account Coordinator will fulfill an important, multi-functional role with specific responsibilities which include:

• Assist in developing and executing comprehensive marketing and advertising tasks for clients.

• Developing comprehensive client briefs.

• Coordinate with specialists and strategists to research and develop client programs.

• Preparing account service-related documents such as meeting agendas, meetings, reports, proposals, and other client communications and correspondence.

• Develop daily, weekly, and monthly client reports.

• Develop, update and maintain client monthly marketing schedule or playbooks and monthly strategies

• Log and organize client files

• Assign and manage tasks and projects to production staff on a daily basis. Enter and manage all client jobs and projects through the agency’s project management software.

• Improve customer satisfaction by improving responsiveness and anticipating customer needs

• Review and QA deliverables (creatives, copy, etc) prior to sending to the client.

• Write content such as blog posts, email newsletters, social media posts, press releases, and others.

• Ensuring excellent communication and a strong partnership is maintained with the clients at all times

• Setup meetings via Zoom, Google Hangout, or in-person.

• Participating in and documenting discussions during client meetings and conference calls.

• Maintaining current work-in-progress records and archives of past project information as appropriate.

• Proactively communicating with clients on a daily basis in a professional, efficient manner.

• Attending the needs of the client and continually seeking ways to add value to the client-agency relationship.

Key Qualifications

• Bachelor's degrees in business, communications, marketing, advertising, or another relevant field are usually required for this position.
• Excellent communication skills
• Great present

• GPA of at least 3.7

• The ideal candidate will have at least 1-2 years experience working in the digital industry, ideally within an agency covering brand, digital, and web

• Knowledge and experience of digital marketing techniques e.g. SEO, PPC, Social Media, Remarketing, and developing digital strategies

• Ability to multi-task and manage multiple client deliverables/timelines.
• Strong understanding of analytics and KPI reporting
• Exceptional communication skills, written and verbal.
• Problem solver - always giving solutions and new ideas.
• Ability to work independently and well with a team. Inbound Certified a plus.
• Experience using Google Analytics.
• You share the same values as us (data-driven, A+ customer service, grit, action, and always learning).
• You love helping businesses grow and clients succeed.
• During the interview process, your digital skills will be tested by completing a digital marketing written test.

Chatter Buzz is a tech-creative digital marketing and advertising agency laser-focused on brand awareness and lead generation. We are a full-service digital agency offering multiple omnichannel services to achieve business growth for our partners. 
 

Our mission is to enable organizations to thrive in this new world of digital business by helping them to harness the power of their data & turn it into actionable insights.