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The primary role of the Operations Associate is to:
• Process forms and receipts utilizing accounting systems and proprietary database
• Use manual data entry process and ensure the accuracy of information is being submitted
• Process CRM cases as assigned
• Create cases in the CRM System
• Perform testing in the accounting system to ensure validity for the date range and dollar amount submitted
• Generate reports in the accounting system and submit payment processing information
• Other duties as assigned
Qualifications:
• Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook
• Ability to navigate between multiple applications
• Good listening and communication skills
• Attention to detail
• Excellent communication skills; verbal and written
• Ability to meet or exceed productivity and quality expectations
• Ability to adapt to change in processes, systems, etc.
ATRIA Consulting, LLC is a Woman-owned Business Enterprise (WBE) Staffing and Solutions company certified by Women’s Business Enterprise National Council (WBENC), New York Empire State Development, New York City, and New Jersey. ATRIA Consulting, LLC is an Equal Opportunity Employer.