Job duties and responsibilities
- Be a key administrative support role within the data team from general day to day management of client data, producing client facing reports, researching and building new contacts, managing client service stakeholders and communicating progress and insight on your data projects
- Regular liaison with the Inside Sales team to ensure the data and operational platform is supporting and delivering to their needs
- Quickly get up to speed with using our database and operational platforms, including Salesforce.com and SAS (training will be provided)
- Prepare and research ahead of meetings so you are well informed on a topic and can provide background information to the team
- Be a whizz at sourcing the latest information on a company, person, trend, technology and software for data management and analytics
- Have a clear understanding of your own priorities on a daily basis ensuring actions and deadlines aren't missed
- With support from your manager, manage a number of key tasks across your clients at the same time
- Manage project timescales for your key data tasks and understand the implications should a project timing slip
- Be inquisitive and want to constantly ask questions like “what is the data telling us”, “how does this influence the marketing we are doing”, “are there ways we can be doing this data better” and “can the data support better performance”
Skills & Experience
- Be able to clearly communicate both via emails and phone to the client and internal stakeholders providing clear/concise information
- Being flexible and willing to pick up different tasks across the team and help when workloads require
- Communication of data project progress and understanding to the Client Services team – you are the data expert they will rely on
- Taking responsibility for, and managing the tasks you are assigned end to end and going the extra mile whenever possible
- Operate a “no surprises” policy ensuring that within the team and the client, all relevant information is shared and updated
- Have a real eye for the detail ensuring that processes are stuck to and clients/internal stakeholders receive spot on deliverables
- Have a real desire to learn and keep abreast of what’s happening within the B2B data management space and apply those learning’s to your clients as well as your internal team
About you
- An ability to keep calm under the pressure of tight deadlines and be relied upon to deliver what you say you will every time (and more hopefully)
- Approachable and professional, someone who can easily get on with a variety of people in different situations
- Not afraid to roll your sleeves up to help with ad hoc requirements to support other parts of the business
- Seek opportunities for learning and development in the role be it with working on a different project, with a different person or recommending new products and software to enhance out data service
- Comply to TMP data and wider processes
- Day-to-day data tasks completed on-time and to the quality agreed
- Reports are produced and provided on time, with pro-active insight added to demonstrate understanding of the data and what it is telling the TMP internal team and the client
- Successfully adopt and build the skills required to use our database and operational platforms
About The Marketing Practice
The Marketing Practice was founded in the UK in 2002 to fulfill a vision of a marketing agency that is “fanatical about sales focussed marketing that delivers tangible sales results”. In 2016 we opened our US agency based in Seattle and have since grown it to a team of 32 and revenue of $5m+.
As a company, we are leading the development of B2B marketing. While our clients are among the most experienced and sophisticated marketers in the IT and Services industries, they are also increasingly relying on our knowledge, ideas and delivery. They look to us to deliver integrated marketing programs that really make a difference to their business results (often changing the way that marketing is delivered and perceived).
Company Description:
Job duties and responsibilities
- Build and support a holistic view of the client(s) or projects, not only the detail
- Deliver strong program and project management, time management and budget management to ensure accuracy, efficiency, and results for our clients
- Leverage a top level understanding of all types of B2B marketing campaigns, their application in enterprise ICT and how they deliver on the client's strategy and desired outcomes.
- Critically appraise content, design and planning work from a B2B marketing and client proposition perspective and ensure creative deliverables meet the client brief
- Proactively reach out and build relationships with client contacts, explain marketing programs and TMP’s role, manage expectations and inspire confidence, gain client input and deliverables in a timely fashion to enable programs to be executed according to plan
- Activate sales awareness and skills (ability to identify, qualify, drive and manage sales ops) to support developing and extending existing programs.
- Provide material input into the process of architecting of large scale, multi-displinary marketing solutions that deliver on the business objectives of large B2B organisations and TMP objectives.
- Own high level client relationships
- Develop accurate weekly resource and revenue forecasts, and deliver against these with accuracy
- Provide expertise and lead marketing solution development in three of the following domains (digital, ABM, DG, sales enablement, comms, events, European progs, US progs.)
- Develop the skills of other CLS team members through on-the-job coaching and development and manage a team fo direct reports.
- Consistently deliver target levels of revenue recoverability from time utilised.
- Consistently deliver value for money outcomes for client.
Skills & Experience Required
- Mature in attitude, professional, positive, and able to think critically
- Collaborative, team player, able mentor and line manage more junior members of the team
- Previous agency experience (or similar)
- Strong sales awareness and skills (ability to identify, qualify, drive and manage sales ops) honed in developing and extending existing programs.
- Able to provide material input into the process of architecting of large scale, multi-disciplinary marketing solutions that deliver on the business objectives.
About The Marketing Practice
The Marketing Practice was founded in the UK in 2002 to fulfill a vision of a marketing agency that is “fanatical about sales focussed marketing that delivers tangible sales results”. In 2016 we opened our US agency based in Seattle and have since grown it to a team of 24 and revenue of $3m+.
As a company, we are leading the development of B2B marketing. While our clients are among the most experienced and sophisticated marketers in the IT and Services industries, they are also increasingly relying on our knowledge, ideas and delivery. They look to us to deliver integrated marketing programs that really make a difference to their business results (often changing the way that marketing is delivered and perceived).