Customer Service Representative

International company for labor union benefits has immediate openings for Benefits Director position to work online. We are a subsidiary of a Fortune 500 company with 50,000+ groups internationally, looking to expand within the South Florida area over the next 2 years. We have worked closely with teachers, firefighters, and police officers as the #1 provider of supplemental benefits for over 65 years! As workers nationwide have started to lose important benefits, our jobs have become that much more important, and our products have become that much more valuable (10.5 million customers worldwide). Also, Forbes Magazine voted us the 24th happiest place to work nationally (we have a lot of happy people here!)

Our team is the foundation of our business and is composed of professionals from various backgrounds that have one commonality, they strive for success. At William’s Agencies we make a difference in the communities we serve and are looking for service-minded professionals to join our team. We are currently interviewing entry- and senior-level applicants who want to help people, gain experience and advance in their career. We are in immediate need of dedicated Customer Service Benefits Representatives and Benefits Directors to provide services online and in-person. We seek candidates that are coach-able and look for promotion opportunities with a career path into management.

Position #1: Customer Service Representative

Responsibilities

• Data entry
• Inbound/outbound calls
• Schedule new appointments
• Servicing requested benefits
• Assist with communication of behalf of the company
• Complete necessary paperwork

Position #2: Benefits Director

Responsibilities:

• Deliver superior customer service
• Manage one-on-one relationship with existing and new customers
• Organize and manage own process and workflow
• Supervising daily activities
• Mentor, train, develop, manage and promote new staff

The key traits that make people successful in our company are: a strong work ethic, the ability to work in a fast-paced environment, and excellent customer service skills. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow.

REQUIREMENTS:

• Customer service background
• Strong work ethic
• Desire for advancement
• Sharp attention to detail and ability to multitask
• Reliable transportation and DL
• Excellent interpersonal and communication skills

WE OFFER:

• An amazing work environment
• Health, Life, Retirement benefits
• Weekly pay
• Career growth and advancement opportunities
   

Join us to be part of a company where you can learn, thrive and make a difference. This opportunity can change your life while you help change the lives of others.

We look forward to talking to you soon.

We are a subsidiary of a Fortune 500 company with 50,000+ groups internationally, looking to expand within the South Florida area over the next 2 years. We have worked closely with teachers, firefighters, and police officers as the #1 provider of supplemental benefits for over 65 years!