Customer Service Representative needs 2-5 years of experience in Customer Service / Supply Chain / Sales experience
Customer Service Representative requires:
- Customer facing operations (i.e. Customer Service, Sales)
- Order to cash process knowledge
- Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
- Supply Chain understanding
Customer Service Representative duties:
- End-to-end customer journey, collecting feedback to drive continuous improvement.
- Single point of contact for current and new customers while interacting a
Company Description: Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job