Customer Service Representative (Part-time Only) Remote Location Position

Customer Service Representative (Part-time Only) Remote Location Position

Do you have a passion for helping people? Be a part of a company that invests in its employees’ growth and development. Endurance is looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.
Key Responsibilities:

• Handle high volume of inbound calls from customers and direct them to the proper departments if applicable
• Work closely with other departments to ensure a positive customer experience
• Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary
• Help explain contract details
• Manage existing customer relationships that give our customers peace of mind and worry-free driving
• Process payments and set up payment arrangements to resolve customer accounts
• Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.

• Excellent customer service, communication, and listening skills
• Can work in a fast-paced environment, under pressure, and with other employees
• General computer and typing skills
• Passion for customer service and quality work
• Must be focused and reliable
• Ability to prioritize, Organize and multitask.
• High School diploma or GED required.
• Bilingual (Spanish/English) is a plus.

• Paid training.
• Voluntary Life Insurance
• Internet Stipend
• Equipment included

Headquarters-Overland Park, KS
Size-201 to 500 employees
Founded-1912
Type-Nonprofit Organization
Industry-Health Care Services & Hospitals
Sector-Health Care
Revenue-$10 to $25 million (USD)