Customer Care Associate

Job Summary

As a Customer Care Associate you are friendly, outgoing and strive to deliver knock-your-socks-off service to internal and external customers. Customer Care Associates are nimble, amiable, and detail-oriented and love to create a cult following amongst our customers.

Schedule: Monday thru Friday 8:00a – 4:30p

What You’ll Do

• Create a wonderful customer experience over the phone while answering questions and taking orders
• Coordinate with co-workers to ensure all special details and accommodations are completed for customer orders
• Be a great team player for the sales team by helping with order entry, quote generation, research and any other tasks that will help our team stand out to our clients.
• Able to step in at the drop of a hat at our retail store counter & give them a break 1 Saturday a month from 9am-noon
• Maintain an enthusiasm and willingness for learning about our industry, products and services

Before clicking on that “Apply Now” button, please review the talent list to see if you qualify. Nothing says, “I lack attention to detail” like applying for a job for which you are not qualified.

The Talents You’ll Need to Be Successful

• Great at interacting with folks on the phone, in email, or in person
• You’re psychic at anticipating customer needs and wants
• Professional juggler of tasks, problems, changing priorities, and deadlines
• Computer whiz with MS Office

Bonus Skills That Will Make You Stand Out

• Customer Service or Sales Experience
• Welding knowledge or ability
• Willingness to learn and work hard
• A sense of humor

Who We Are

We are a 100% employee owned gas and welding distributor headquartered in Plymouth, MN. This means you are working with an owner of the company every time you contact us. As owners, our people are empowered to make decisions and do what they believe is right and best to service your needs. We believe our products, services and solutions are only as good as the people providing them. Our friendly professionals have years of experience and on-going training to ensure they have the knowledge and ability to provide solutions for your problems.

What We Do
We solve problems.

With decades of experience in gas and welding applications, we are confident we can be your trusted partner for everything from selecting the appropriate gas, designing and troubleshooting equipment, or providing customized solutions for your project or process.
 

For the details on our history and what we do, check out our website at tollgas.com
 

The Benefits:

• Health Insurance
• Dental Insurance
• Life & Long-term disability insurance
• Flexible Spending Plan
• Paid Time Off
• Supplemental Insurance
• Health Club Discounts
• Employee Stock Ownership Plan
• 401(k) plan
• Product discounts
• Weekly paychecks