Customer Care Associate

Job Description: 

• Ability to navigate through multiple computer applications with speed and accuracy.  
  • Work with customers to resolve inquiries.
• Provide troubleshooting assistance to customers  
• Ability to accept and implement coaching and feedback in order to achieve individual and  team performance goals.   
• Maintain a high level of world class customer service/professionalism to a wide range of customers.   
• Recommend products that best suit the customer.  
• Work from home after 6 months of employment!

 
*We offer 6 weeks of paid training as well as great benefits such as: medical, health savings account, vision, dental, life and AD&D, disability, supplemental benefits, benefit eligibility, and 401(k) savings plan.

 

Conduent works with a number of businesses and clients, using their platforms to manage various pieces of their company or agency. As a Customer Care Assistant working in a call center environment, you will be working to support customers with their insurance accounts.