Collections Associate

Credit Relief Exchange is looking for Collections Associates with telemarketing and tele-sales experience to join its expanding sales team. This is a work-from-home opportunity and available to any qualified US-based person. If you are an ambitious, driven individual, who can help develop a new business, then we want to hear from you. 

As a Collections Associate, your responsibility will be to ensure personal weekly/biweekly and annual sales targets are achieved and exceeded by utilizing your account management, new business development, and sales skills. 

RESPONSIBILITIES: 

• Maximize opportunities for expansion of Credit Relief Exchange;
• Discuss methods and ways to optimize the Credit Relief Exchange call scripts to increase the debtor response rate;
• Develop new business ideas to expand the reach of the business;
• Ensure communication and relationships with debtors;
• Demonstrate and uphold our Company Values: Respect, Understanding, Creativity and Professionalism;
• Meet weekly and biweekly collection goals;
• Maintain a list of debtors that have responded to collection efforts and those that have not;
• Create reports on ways to optimize collection efforts;. 
• Establish relationships with debtors by providing outstanding service, support, and answering debtor questions; and 
• Work with the wider team to resolve problems that may arise with collection efforts.

Salary & Benefits: The position will be for $15 an hour plus a 10% commission structure after certain metrics have been met. Company computers will be provided for all employees and should only be used for business purposes. Training will be provided for all of those who are brought on to the Credit Relief Exchange team. As a startup company, no health or other benefits will be provided.

EXPERIENCE: 

• No prerequisite minimum experience needed;
• Demonstrable sales success within promotional merchandise;
• Ability to communicate via telephone and email;
• Presentable and confident in face-to-face meetings;
• General higher education or sales-training and qualifications; 
• Strong networking skills;
• Able to build rapport quickly over phone or face-to-face; and
• Motivated self-starter. 

JOB SKILLS:

• Listening: When speaking to a debtor, it is important to listen to why they are in debt. This will be helpful when you try to determine a solution and what level of payment the debtor is able to pay.
• Negotiation: Working with debtors to make a payment, that is within the payment structure, or a percentage of the debt the debtor is able to pay.
• Speaking: You will spend the majority, if not all, of your time on the phone talking with debtors. It is important to know how to speak with people who are in debt.

Job Type: Part-time

We provide Equal Employment Opportunities (EEO) to all Team Members (employees) and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. 

In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our Team Members (employees) to perform their job duties may result in discipline up to and including discharge.

Please email all resumes to creditreliefexchange@gmail.com.

Credit Relief Exchange was created to disrupt the financial industry and to help people who are suffering from the unfortunate burdens of debt. The sole goal of the business is to help people and forgive as much debt as possible. Credit Relief Exchange is a new and growing business that will have opportunities for upward mobility.

At Credit Relief Exchange, our team is our most important asset. Every member of our team is motivated by an immense pride and commitment to a set of beliefs & values which shape our business and everything that we do for those who are in debt. At the end of the day, our goal is to help as many debtors as possible.