Client Relations Representative

Client Relations Representative

Leomhann Enterprises Inc
Cleveland, OH 

Employment Type

Full-Time

At Leomhann Enterprises, we partner with companies on their business development needs. Here in the Cleveland/Akron area, we specialize in customer acquisitions for one of the largest telecom companies in the industry.

We are currently interviewing for a Client Relations Representative in our business development and sales department. This person acts as a liaison between our clients and our customers.

Primary Responsibilities:

· Engage with customers in a professional, friendly manner.

· Operates as the point of contact for assigned customers.

· Generate sales among customer accounts, including upselling and cross-selling.

· Answer customer queries and identify new business opportunities among existing customers.

· Work with the team on business development needs.

Skills of the ideal Account Representative:

· Strong interpersonal skills.

· A polite, friendly, and diplomatic manner.

· Excellent communication skills, both written and verbal.

· A good sense of humor.

· Good negotiation skills.

· The ability to generate ideas.

· The ability to prioritize and manage several different tasks at once.

Qualifications:

· BS Degree is preferred but not required with relevant work experience.

· Ability to work full-time and reliably commute to work.

· 1-5 years of relevant work experience (especially working with customers).

Benefits:

· Leadership development.

· Extensive training.

· Positive and supportive teamwork environment.

· Recognition and incentives.

· Pay and traditional benefits will be discussed in the interview process.

We are passionate to deliver outstanding customer service and problem-solving to our customers. We are currently looking for an individual to join our team who is passionate about our customers and helping others.