Responsibilities
Strategy and Planning
- Collaborate with project managers and project sponsors to determine project scope and vision.
- Clearly identify project stakeholders and establish user classes, as well as their characteristics.
- Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Work with stakeholders and the project team to prioritize collected requirements.
- Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
- Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
- Participate in the QA of purchased solutions to ensure that the features and functions have been enabled and optimized.
- Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Operational Management
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develop and utilize standard templates to accurately and concisely write requirements specifications.
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/the project team.
- Where applicable, develop prototypes of interfaces and attributes based on the user requirements.
- Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
- Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Provide guidance and/or instruction to junior staff members.
Position Requirements
Formal Education and Certification
- College diploma or university degree in the field of business administration, computer science, finance, or information systems and two to five years of related work experience.
Knowledge and Experience
- Demonstrated knowledge of the organization’s core business process and operations.
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
- Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
- Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
- Ability to apply statistical and other research methods into systems, issues, and products as required.
- Clear understanding of product management and market placement.
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
- Understanding of application development and software development life cycle concepts.
- Working knowledge of network and PC operating systems
- Working knowledge of current network hardware, protocols, and standards.
- Extensive experience with the organization’s core software applications, including SalesForce, ERP, SAP, PeopleSoft, ServiceNow, MS Office
- Excellent understanding of the organization’s goals and objectives.
Personal Attributes
- Ability to exercise independent judgment and take action on it.
- Excellent analytical, mathematical, and creative problem-solving skills.
- Excellent listening, interpersonal, written, and oral communication skills.
- Logical and efficient, with keen attention to detail.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks while under pressure.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
Work Conditions
- Occasional evening and weekend work to meet deadlines.
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
- Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Ideal Experiences
- Must have performed process mapping for two (2) Information Technology projects for public-sector, preferably health or human services programs
- Must have performed documentation of business-technology solution architecture, technology/data integration or solution implementation for two (2) discrete Information Technology projects.
- Must have performed at least two (2) discrete projects in the past three (3) years in providing hands-on, outcome-based, transformational work on functional and non-functional requirements elicitation and documentation for public-sector, preferably health and human services agency
Company Description:Kindred Communications is boutique direct-hire placement headhunting firm with a focus on diversity and inclusion tech placement. We strive to diversify the workforce once placement at a time.