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Combining in-depth automotive repair knowledge with people skills. This position will manage customer relationships and frequently serve as a liaison between technicians and customers. It will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. RESPONSIBILITIES Assign and schedule work duties to auto service staff according to individual skill level Serving all automotive service needs of customers Oversee the hiring and training of an effective auto service team Ensuring high teammate retention Maintain compliance with quality standards Developing customer satisfaction and retention Other duties as assigned Preferred Qualifications: 2-year degree or equivalent QUALIFICATIONS • High School Diploma or equivalent • 4 years of auto service technical experience • 1 year of service manager or service writer experience • Problem solving – customer complaints • Aptitude to manage inventory, scheduling, equipment maintenance, etc. • Capacity to lead and coach others • Teammate and customer/communication skills • Ability to recruit and select technicians and general service teammates successfully according to store requirements • Willingness to continue education and remain current in automotive repair issues • Must have completed all the current and required BSRO store education courses & modules required for this position. • Must have valid automotive driver’s license at all times in order to test drive customers vehicles
Job Type: Full-time
Salary: $80,000.00 - $160,000.00 per year
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Work Location: In person
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Auto Job Experts is the number one Automotive Employment Agency in the Midwest. Locally owned and operated with over 30 years of experience in the automotive industry, we have the connections you need to find the perfect fit. We work with over 300 dealerships and are responsible for staffing over 50 positions across every department. We bridge the gap between dealers and quality candidates to seamlessly streamline the hiring process for both parties.