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One of the main goals of our company is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard. You will work hand-in-hand with our incredible team to organize, improve and implement filing systems, internal processes and client databases. You will have the exciting opportunity to foster team growth as we work to meet our clients needs. You will also be challenged by the high-energy environment where you will be a key player in helping our clients. If you want to play an integral role in developing customer relationships and improving business processes, then consider working for us.
Job Responsibilities
Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
Respond to telephone, email, walk-in and website contact form inquiries from existing clients, prospective clients, management, vendors and other contacts.
Greet clients promptly and take care of their needs in a friendly and professional manner.
Organize and file digital and physical documents, including client information and various reports.
Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.
Handle minor financial transactions for the office, such as collecting payments and deposits, issuing receipts and purchasing needed supplies
Job Skills & Qualifications
Required
Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures
Verbal and written communication skills
Well-developed interpersonal skills and knowledge of client service principles, including client needs assessments and customer satisfaction evaluations
Accuracy and attention to details
Strong time management and organizational skills
Friendly, outgoing demeanor with a strong commitment to client service
Ability to express oneself clearly
Calm, professional demeanor even when confronted by discourteous customers
High school diploma or equivalent
Verifiable touch-typing speed of 45 WPM or greater
Preferred
Previous administrative experience
Verifiable touch-typing speed of 45 WPM or greater
QuickBooks experience is a PLUS
We are a fast paced small business that provides Tax Preparation, accounting, bookkeeping, and other personalized services for our clients.