Account Manager

Position can be remote, hybrid (in NYC) or onsite.

Who We Are:

Fairygodboss is an early-stage start-up based in New York City but with a distributed workforce across the US. Our mission is to improve the workplace for women by creating transparency. We do this by creating a safe, anonymous and supportive place for women to leave job reviews and tips about employer pay, benefits and culture. We’re growing rapidly and expanding our team.

If you're interested in learning the ins and outs of running a digital startup and improving the world for women at the same time, this job is for you.

What We’re Looking For:

We believe that finding the right team member is a lot like dating, while qualifications matter, here are some of the things about your personality that we care about:

You are scrappy and resourceful.

You are responsible and have integrity. This isn’t typically a resume line-item, but it’s very important and we will want to speak to your former colleagues.

You are confident. Since you’re an early employee you will need to be a leader, by definition.  We want you to believe and aspire to shape what our company does.

You don’t mind doing everything. And anything. Building a startup looks glamorous. Until it doesn’t. We need someone who doesn’t think twice about rolling up her/his sleeves and getting messy.
 

You are passionate about growing a business and bring that passion to our virtual office with you every day.

About this Role:

We're looking for an Account Manager who thrives on customer success, relationship-management and revenue outcomes.
 

Day-to-Day Responsibilities include:

• Manage a 30-40 customer accounts 
• Develop a thorough understanding of our client's HR organization, goals and success criteria
• Execute quarterly business reviews with key stakeholders 
• Share performance data, ensure you understand the customer's recruitment marketing and recruiting outcomes 
• Proactively upsell / cross-sell within your book of business to ensure that revenue retention is maximized

• You have at least 2 years experience in B2B account management or customer success
• You have experience selling into HR stakeholders, e.g. recruitment marketing, talent acquisition or diversity, equity, and inclusion professionals
• You have a track record of achieving quota 
• You are consultative and a problem solver
• You are independent, self-directed and you strive for excellence
• You have excellent written and verbal communication skills

Fairygodboss is the largest career platform for women*. We are an early-stage start-up based in New York. Our social mission is to help women achieve their career goals, while supporting companies who want to improve their diversity and inclusion. If you're interested in learning the ins and outs of a digital startup and supporting our social mission, this job is for you.

Our customers include over 200 Fortune 1000 companies including: Apple, Microsoft, Bank of America and Johnson & Johnson.
*Fairygodboss is an inclusive community and welcomes women, nonbinary people and allies.

For more information about what it’s like to work here, please visit our company profile page at https://fairygodboss.com/company-overview/fairygodboss-inc