A/R and Credit Analyst

The A/R & Credit Analyst will be front line support for the customer experience functions of the credit and collections
department.
Duties & Responsibilities
 Answer incoming customer inquiries via phone and email
 Manage escalations and find appropriate resources to assist
 Manage A/R’s OnBase imaging database.
 Manage return mail, address changes.
 Manage credit references, and welcome letters.
 Review and manage Accounts Receivable Aging on a regular basis for trends and warning signs to drive collection efforts.
 Research and recommend customer credit lines for department supervisor or manager (new and existing) by investigating
credit worthiness within establish approval limits
 Reconcile customer accounts, provide invoice copies and statements as needed.
 Review and identify root cause issues arising from disputes, billing, short and slow pays etc.
 Maintain positive relationships with customers and organizational staff.
 Perform other duties as assigned.

Knowledge, Skills, and Abilities
 High School Diploma.
 Associate Degree in Accounting, Business Administration, Finance, or related field.
 Ability to read, interpret and analyze D&B Credit Reports.
 3-5 years’ in Accounts Receivable or Credit with high transaction volume (20-50K monthly transactions).
 Strong customer service skills.
 Ability to handle difficult customer situations.
 Experience with business to business collections is required.
 Knowledge of managing the dispute process and negotiating payments on delinquent accounts.
 Ability to work under tight time constraints.
 Ability to work within a team environment as well as independently.
 Present relevant and timely top portfolio accounts to management to Identify relevant key issues and recommend appropriate
actions to resolve.
 Excellent attention to detail.
 Ability to prioritize, handle stress in a fast-paced environment and manage time efficiently.
Experience and Credentials
 3-5+ Years hands-on SAP or large ERP experience
 Will be based in the Philadelphia Metropolitan area.

Global Recruitment and Talent Acquisition Services, LLC -Grtas, LLC  is a Global Professional Services Firm - Our goal is to provide both our candidates and our Clients an efficient and streamline Talent Acquisition experience.
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www.grtas.net